Working on Jobs (for Providers)
You agree to the following guidelines while engaged or completing an assignment:
- Maintain reliable equipment, including computer, internet connection, and other required tools
- Inform the Buyer if a committed deliverable will be missed, offering an explanation and proposing a revised date.
- If you are unable to complete the Assignment, alert Ajeva’s Customer Service so that Ajeva is aware of the situation and can offer assistance to the Buyer.
- Give 2 weeks notification to Ajeva and any affected Ajeva buyers of all leave of absences and scheduled holidays.
- Respond promptly, within 1 business day, to all Assignment-related communication
- Utilize the time logging capabilities provided within Ajeva to provide an accurate record of your hours worked.
- Logging of all time (both online and offline) honestly and accurately
- Utilize the payment mechanisms provided by Ajeva only.
- After the Job is completed, leave objective, balanced ratings and feedback.
- If the job has ended early and regardless of outcome, leave objective, balanced ratings and feedback and report any violation of the feedback policies.
- Inform the buyer and get written authorization to substitute another provider in place of the one originally selected by the buyer.
- Treat intellectual property with the utmost care and security
- Treat all other Ajeva users with respect
Violation of these guidelines may result in suspension or termination of your account. If you are aware of a potential violation, please Contact Ajeva’s Customer Service.